Michael Meloni
Hi, I'm Mike, an experienced digital product leader passionate about making flying and travelling stress-free and satisfying.My mantra is simple: Give customers the tools to make their holidays, flights and stays unforgettable. They create the memories.I've worked for iconic travel brands like Qantas and some of Asia-Pacific's busiest airports, including Melbourne Airport, Sydney Airport and Queenstown Airport.One thing that is important to me is helping both newcomers and digital veterans join this exciting industry. I often share career opportunities on my social media and give career advice.In my 20-year career in digital, I've also worked across many other industries, including health, sport and online publishing.
My writing
Below you'll find some of the articles I've written over the past ten years that have proven popular.
(2017) United Airlines social media disaster shows it's time for brands to think beyond the office. Read.
(2017) United should use PR disasters as catalysts for change. Read.
(2017) Should airports be doing more to entertain passengers? Read.
(2015) Airline innovation vs the glory days Read.
(2015) Flight departure screens can be personal too Read.
(2014) What makes a great airport website Read.
(2014) Five things the Virgin America website does better than other airlines Read.